The national standard for the money conversation in care.
Every patient deserves a payment conversation that is honest, compliant, and free of pressure or fraud — in every practice, in every jurisdiction. NSPPP sets the standard, certifies the experts, and verifies the proof.
The payment side of care has no referee.
Lenders answer to financial regulators. Card networks enforce their own rules. But the practice in the middle — where treatment costs, financing options, and payment decisions are actually discussed — has never had a national conduct standard. Federal consumer-protection law and the divergent rules of 51 jurisdictions land on the front desk, with no common playbook. NSPPP fills that gap.
We write the standard
One national rulebook for patient payment protection — the money conversation, financing conduct, card acceptance, fraud prevention, refunds, and records — with an overlay for each of the 51 jurisdictions and each field of care. Published and free to read.
We certify the experts
The Certified Patient Payment Expert (CPPE™) — trained, examined, background-screened, and renewed annually. The standard of practice: two certified experts per practice, so coverage never lapses.
We verify the proof
Independent NSPPP Certified Auditors confirm each year that a practice can produce the evidence behind its payment conduct — and the public registry shows who holds current certification and audit status.
We power the associations
State and specialty associations adopt the program for their members under their own name, with NSPPP operating everything behind it — one national standard, delivered through the organizations providers already trust.
Everyone in the room wins.
Patients
Clear costs, fairly presented options, no steering, no pressure — and a way to raise concerns that isn't a lawsuit.
Practices & their teams
A designated in-house expert, a consistent process, fewer disputes, less fraud, stronger case acceptance done the right way — and proof in your pocket if anyone ever asks.
Associations & the professions
A turnkey member-protection program, a respected credential for their members' careers, and a seat at the table writing the state overlay.