Certified Patient Payment Expert (CPPE™)
One person in every practice should be the expert on the money conversation — what the team can say, what must be documented, what changed in your jurisdiction this month. The CPPE is that person: trained, examined, background-screened, ethics-pledged, and renewed every year. The standard of practice is two certified experts per practice — a primary and a backup — because vacations, sick days, and turnover should never suspend compliant payment conversations.
Enroll your practice
Enrollment includes your first candidate; additional team members can be addducet any time.
Complete the curriculum
The NSPPP Body of Knowledge — the seven domains of NS-1 plus the overlay for your jurisdiction. Self-paced, online.
Pass the examination
A proctored qualifying exam. Candidates also complete a background screening and sign the NSPPP Ethics Pledge.
Receive the certification
Certification number, verifiable digital badge, framed-quality certificate for the office, and a public registry listing.
Stay current, every year
Annual update course, continuing-education credits, the monthly Payment Pathway Report, and same-day alerts when the rules change in your jurisdiction.
Practice pricing
| Program | What it covers | Price |
|---|---|---|
| Initial certification | Practice enrollment including one staff member — education, examination, background screening, certification, certificate, registry listing | $1,295 |
| Additional staff member | Each additional candidate at the same practice | $695 |
| Annual renewal (per practice) | Annual update course, CE administration, jurisdiction alerts, monthly newsletter, certificate reissue — covers up to two certified staff | $995 / yr |
The NSPPP Master Certification, the Certified Patient Payment Expert (CPPE) designation, and the NSPPP Certified Auditor designation are voluntary professional certifications; they are not government licenses or approvals.
Founding cohort The first certification class — the Founding CPPE Class of 2026 — receives a permanent rate guarantee at launch pricing and founding designation in the registry.